Q: Who is TEG’s strategic partner?
A: TEG has several competitive partners with excellent management solutions. They provide competitive residential, commercial and industrial services. TEG works with its partners to deliver cost-effective and environmental friendly services. Our combined strengths will deliver a higher level of services.
Q: What is the purpose of the Energy Choice program?
A: Energy Choice is the option for customers to select their electricity services. In competitive energy markets and through regulatory initiative, the traditional monopoly structure for supplying energy services to retail consumers is opened to choice and competing suppliers. Although Energy Choice is still in its early stages, many customers have already realized its benefits for more competitive energy prices, improved customer service and technological and product innovations.
Q: What changes can I expect from a new supplier?
A: Energy Choice allows you to pursue pricing options and plans for your supply portions of your energy bill that may be lower than what your local utility is currently offering. If you choose a new supplier, your bill will reflect this change and your electricity supply portion of your bill will show a line item with your new electricity supplier and prices.
Q: What happen when I choose a new supplier?
A: You will continue to receive reliable energy service. Energy service components such as wires and transformers will remain where they are. Physical modifications are not required because energy is delivered through the same transmission and distribution system owned and operated by local utilities. Local utilities will continue to be responsible for reliability and delivery services. Costs associated with those delivery services will continue to be charged by your local utility at the current rates.
You will also still receive one bill from your utility. The bill will appear the same as it was in the past. The local utility will continue to provide operation and maintenance services of the electric grid, for example, a meter service and power outages.
Q: Are there any fees incurred when choosing TEG?
A: We do not charge an enrollment or start-up fee for entering into an agreement with TEG. We will not charge a fee for terminating the agreement. Our pricing plans do not include any applicable taxes or local distribution company charges which are charged by the local utility.